Privacy policy

Privacy Policy


Privacy Policy
Last Updated: 31st October 2025

Welcome to M & A Canine Delights (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.mandacaninedelights.com.au or interact with our business.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)

b. Non-Personal Information
We may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on our website


2. How We Use Your Information
We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your purchases or enquiries
  • Send updates or promotional offers (if you have opted in)
  • Improve our products, services, and website experience
  • Comply with legal and regulatory obligations


3. Disclosure of Your Information
We do not sell or rent your personal information.
We may share your information with:

  • Trusted service providers (e.g., payment processors, couriers, IT support) who assist us in operating our business
  • Legal authorities if required by law

All third-party service providers are required to maintain the confidentiality and security of your personal data.

4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure.
However, no data transmission over the internet can be guaranteed as completely secure.

5. Cookies
Our website uses cookies to enhance your browsing experience and gather analytics.
You can control or disable cookies through your browser settings, though some features of our website may not function properly if cookies are disabled.

6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated.
To make a request, please contact us at info@mandacaninedelights.com.au.

7. Marketing Communications
If you subscribe to our mailing list, we may send you updates and special offers.
You can unsubscribe at any time by following the link in our emails or by contacting us directly.

8. Retention of Data
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law.

9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be published on this page with a revised “Last Updated” date.

11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us:
M & A Canine Delights
Email: info@mandacaninedelights.com.au
Website: www.mandacaninedelights.com.au